Registration emails not received

Once you've registered you should receive two emails. The first will be an order confirmation, the second will be your registration details from.

If the registration email hasn't arrived you can go here to get it resent. If you still don't receive a copy it usually means that your email is blocking our emails (some ISPs and company email systems have spam filters which you may not know about but can block some emails which aren't spam). If this happens we recommend you set up another email address (eg Hotmail, Yahoo etc) and use the link above to request a resend to the new address.

Lost registration codes

Go here to get a resend. See above if the email doesn't arrive.

Problems entering registration code

Go here for a number of tips on getting up and running with the registered version.

Contact us